Improve customer retention

Improve customer retention

Increase revenue

Increase revenue

Convert more customers

Convert more customers

We provide all the equipment and software needed to create and send your customers a personalised video to highlight and record any urgent or advisory work.


  • Build personal relationships and improve customer service
  • Safeguard your staff and your customers - Contactless Service
  • Create trust between you and your customers
  • Break down technical boundaries and put customers at ease
  • Show legitimacy of work giving customers confidence to approve
  • Payment Assist Integration
  • Improve customer retention, referrals and work conversions
  • Increase parts sales by up to 25%
  • Compete with franchise dealers on a level playing field





+VAT, Per Month


+VAT, Per Month
Video uploads per month50150
Maximum video length3 minutes3 minutes
Inclusive VRM lookups
Payment Assist Integration
Own garage branding
SMS and email notification feature
Set SMS sender name as your garage
Secure garage dashboard login
Unlimited app users/technicians
Add quote and notes to each video
Callback request feature
Extra SMS/video bolt-ons available

You will need an Apple iOS device (iPhone or iPod) to use VIEWMECH

You can purchase a 'Sign Up Kit' for £299+VAT.

*Discounted for Autofirst customers

These videos are a great way to explain to customers that the work is more involved than it can often appear. This builds trust and can lead to other upsell opportunities in addition to the main ‘accident repair’.

James Clarke - JC Bodyshop and Repair