WHAT IS THIS POLICY ABOUT?
ABOUT OUR COOKIES
We are not only addressing the legal compliance aspects of the General Data Protection Regulation (EU Regulation 2016/679), when applicable, but we also believe in open and transparent business operations. The information contained on this page is provided to ensure you are fully aware of the cookies we use, allowing you to make an informed choice about your continued acceptance of cookies. We want you to be confident in using our sites, and for you to be more than satisfied that your privacy is of utmost importance to us.
WHAT ARE COOKIES?
Cookies serve many functions. Some examples are that they allow sites to remember whether you are logged in to the site, to remember what items you had in your shopping basket and to serve content tailored specifically for you. Cookies can also be used with marketing partners to present you with appropriate offers and advertising as you browse other sites on the internet, based on the products you looked at while on a site. Cookies also allow us to analyse, to see how you like to use our websites, which pages or special functions you prefer and help to make them better. Cookies help to run sites more efficiently, this helps to continually improve service so that our customers get the best user experience.
However, none of these cookies gather any personal identifying information such as a person’s name or e-mail address. Any information gathered using cookies is compiled on an aggregate or anonymous basis.
We never sell the data we hold about your visit to other companies but use it exclusively to make your experience using our website better.
WHAT COOKIES DO WE USE?
There are several types of cookie that may be used during your visit our website:
Essential – We set these cookies to maintain the core website functionality and integrity of your visit. If we did not set these cookies the site would not function correctly for you.
Analytics – We use these cookies to aggregate information about how our visitors and customers use our site, for example how many people visit, and which are the favourite pages. This allows us to improve our site and make it better for everyone.
Performance – From time to time, we may ask independent market research companies to invite site visitors to take part in feedback surveys of their experience when using our website. The purpose of cookies placed by such third parties is to remember if we have offered you a survey ensuring that no individual visitor is unfairly asked to participate in the survey.
TURNING OFF AND DELETING COOKIES
Most web browsers will provide the option to turn off or disallow cookies. How you do this depends on the web browser you are using. Instructions for disallowing cookies can usually be found in the browser’s ‘Help’ menu. Cookies can be deleted using your web browser. However, unless they are disallowed they will be re-applied the next time you visit a website.
Instructions on how to manage cookies can be found here http://www.allaboutcookies.org/manage-cookies/
WHAT HAPPENS IF I DO DISABLE COOKIES?
You need to be aware that if you choose to disable cookies from your browser it may prevent you from taking full advantage of our website, as some or all the areas of our website may fail to work for you.
You will see from the section above named ‘What Cookies Do We Use?’ that certain cookies that we use on our website are strictly necessary for the operation of certain aspects of the website. Therefore, please be aware that if these cookies are disabled we may be unable to provide certain services which you have requested.
These videos are a great way to explain to customers that the work is more involved than it can often appear. This builds trust and can lead to other upsell opportunities in addition to the main ‘accident repair’.