Euro Car Parts Limited is a company registered in England and Wales (hereinafter referred to as “we”, “our” or “us”).
Maintaining the security of your data is of paramount importance to us and we are committed to respecting your privacy rights.
This notice, which including without limitation applies when using the website: www.viewmech.com (“our website”), provides you with information about:
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purposes of the General Data Protection Regulation (EU Regulation 2016/679, when applicable, the “GDPR”), and the EU Data Protection Directive (Directive 95/46/EC), the data controller is Euro Car Parts Limited of T2 Birch Coppice Business Park, Danny Morson Way, Dordon, Tamworth, England, B78 1SE.
INFORMATION WE MAY COLLECT FROM YOU AND OTHER SOURCES
Although the precise details of the personal information collected will vary according to the specific purpose for which we are collecting the information, we may collect and process the following data about you:
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
DISCLOSURE OF YOUR INFORMATION
To make certain services available to you, we may need to share your personal data with third parties.
It is sometimes necessary for us to share your data outside of the European Economic Area (EEA). This generally occurs when our service providers are located outside of the EEA or you are based outside of the EEA.
If this happens, we will ensure that the transfer will be compliant with the relevant data protections laws including the GDPR.
Our standard practice is to use standard contractual clauses which have been approved by the European Commission for such transfers. Those clauses can be accessed here. Where standard contractual clauses are not used, and your data is transferred to the United States, we will ensure that the service providers have signed up to the EU-US Privacy Shield which is a framework designed to protect the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes.
HOW DO WE PROTECT YOUR DATA
We are committed to keeping your personal data safe and secure and we use reasonable, organisational, technical and administrative measures to protect personal information under our control. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
For registered users, where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
The personal data that you provide to us to purchase goods and other personal data generated for transactional agreements is processed as it is necessary for the performance of a contract with you.
All other personal data is processed for our legitimate interests (as set out below) and to comply with our legal obligations.
If you are an individual, in general, we only rely on opt-in consent as a legal basis to contact (and allow for selected third parties to contact) new customers by electronic means and/or send direct marketing communications via email to new customers.
You have the right to withdraw your consent at any time.
Our legitimate interests
The normal legal basis for processing customer data, is that it is necessary for our legitimate interests including:
All the above requests will be forwarded on should there be a third party involved in the processing of your personal data.
You can also exercise the right at any time by contacting us at Euro Car Parts Limited by any of the means outlined below.
Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
HOW LONG DO WE KEEP YOUR DATA?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Our procedures to manage data retention is to retain customer data for 7 years to support some of our parts warranty.
The email marketing unsubscribe function will remove your details from marketing lists and confirmation of your removal will be sent to your email address.
Data back-ups can take up to 60 days to remove specific data from the system.
We will take reasonable steps under Article 17 of the GDPR to meet data subject requests.
CHANGES TO OUR PRIVACY NOTICE
Any changes we may make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail.
If you have any questions about how we use your personal data that are not answered here, or if you want to exercise your rights regarding your personal data, please contact us by any of the following means:
You have the right to make a complaint at any time to the local data protection supervisory authority which, for the UK, is the Information Commissioner’s Office (ICO (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Issue Date: 17 August 2018
We find that sending personalised videos to our customers has a significant impact on the number of additional jobs that we convert. Our customers really appreciate the transparency and it helps them understand the issue more easily. The feedback has been fantastic!